What you can expect from us:

  • Our staff will be wearing masks, face shields, or both
  • Each morning before work, every staff member will have their temperature checked and will be screened for symptoms
  • Appointment times will be staggered to ensure that patients are not in the hallway or checking out at the same time
  • We are lengthening each appointment by 15-30 minutes to allow for disinfecting each room using an antibacterial/antiviral cleaner and a UVC light
  • Each office has an air purifier with a HEPA filter and UVC light
  • Providers will wash hands between patients and use hand sanitizer before any procedures
  • Providers will be wearing scrubs to ensure we can use high heat to disinfect our clothes
  • Our office doors will be locked to ensure only designated people can enter the office at any given time
  • We have provided drop boxes for patients outside our front doors to limit contact for hearing aid repairs and pickups
  • We are providing an option of tele-audiology appointments for our patients who are unable to come into the office
  • To limit the number of employees in the office, some of our staff will continue to work from home or stagger working hours

What we expect from you:

  • All patients are required to wear a face mask before entering the building
  • Unless specifically requested, all friends and family must wait in the car during your appointment
  • Call us upon arrival for instructions on entering the office
  • You will be asked to use hand sanitizer upon entering the office
  • If you have a question or concern, call us right away so that we can schedule a hearing aid drop-off or schedule an appointment with the audiologist


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Dr. Jan Liles

Dr. Liles earned her bachelor’s degree from the University of Montevallo and her master’s degree from the University of Alabama. From 1991 to 2001, she worked with two ENT medical practices and initiated one of the first newborn hearing screening programs in the state. In 2002, she was awarded a doctorate in audiology from the University of Florida. Dr. Liles and her longtime best friend, Dr. Sheehy, founded Alabama Hearing Associates in January 2002.
    Basic Hearing Test

    A basic hearing test begins with an air conduction test. You will be seated in a soundproof booth and single-use, foam earphones will be inserted into your ear canals. The Audiologist will ask you to push a button or raise your hand when you barely hear a series of beeps (tones) presented at various frequencies (pitches) to obtain your air conduction thresholds.

    To determine whether your hearing loss is a conductive (mechanical) loss, sensorineural (permanent) loss or combination of the two, we perform a bone conduction test.  

    For this test, a head band is place on the bone behind one of the ears to obtain your bone conduction thresholds. This process provides a different form of sound transmission using vibration, which bypasses the eardrum and the middle ear bones and directly stimulates the auditory nerve. When you hear the beeps/tones, you will push a button or raise your hand.

    If bone conduction thresholds are better than air conduction thresholds (through the foam inserts), you have a conductive hearing loss. This suggests a problem with the mechanical structures (moving parts) of the ears.

    Conductive hearing loss is often a medically treatable condition for which we will provide you with a referral to an Ear, Nose and Throat (ENT) physician. However, if bone and air conduction thresholds match, it indicates a sensorineural hearing loss (permanent), and the treatment will likely involve hearing aids.



    Comprehensive 5-Year treatment plan with premium technology

    If you want premium “out of this world” technology and the highest level of service and expert support, our All-Inclusive treatment plan is the right investment for you.

    The All-Inclusive treatment plan offers long-term value for your on-the-go lifestyle, providing everything you need to connect with family and friends for years to come.


    • Stellar hearing devices from top manufacturer (rechargeable option available)

    • Wireless accessory included at no charge

    • Comprehensive Annual Visit including hearing assessment, hearing device adjustment, and 19-Point preventative maintenance valutaion

    • Bi-annual hearing aid software update and reprogramming

    • Same day diagnosis and in-office repair during weekdays for devices dropped off before 3:00 p.m.

    • 5-Year full-service repair warranty

    • Unlimited remote hearing aid adjustments

    • 100% moisture removal by Redux and cleaning

    • Hearing aid supplies (stock receivers, batteries, domes and filters)

    • $1000 contribution towards purchase of upgraded technology within 48 months

    • 3-Year replacement warranty for loss or damage (no deductible)

    • Dedicated team of hearing care experts at your service

    • Unlimited teleaudiology appointments

    • Access to our “speed of light” repair specialists