At Alabama Hearing Associates, we are participating providers with many insurance carriers, including Medicare and Blue Cross & Blue Shield.  Medicare does not offer a hearing aid benefit.  However, there are some policies that pay for a good portion of hearing aid costs. One example is Federal Blue Cross & Blue Shield, which is used by many government workers, contractors and retirees.  Federal Blue Cross & Blue Shield pays up to $2,500 toward a pair of hearing aids. If the patient chooses a pair of hearing aids that cost $5,000, their out of pocket expense would be $2,500. Click here for more information about the cost of hearing aids.

Beware of Misleading Advertising!

For the past several years, local hearing aid dealers have promoted “FREE hearing aids” for federal workers and retirees. Federal Blue Cross & Blue Shield pays up to $1,250 toward any hearing aid ($2,500 for a pair) purchased from any Blue Cross & Blue Shield provider. Federal Blue Cross & Blue Shield pays up to $2,500 for a pair of hearing aids purchased from any Blue Cross & Blue Shield provider. If a person gets hearing aids with no out-of-pocket expense, this simply means that the hearing aids cost the dealer less than $2,500. There are no FREE hearing aids. However, there are very low cost hearing aids being sold to federal workers and retirees with no out-of-pocket expense to the patients.

On the surface this is a very attractive proposition, a wonderful benefit for these federal employees. Unfortunately, we have seen scores of very unhappy patients who got their “free hearing aids” from one or more local hearing aid dealers. We have found several reasons these patients are not satisfied with their “free hearing aids.” First, low cost hearing aids are not designed to minimize background noise, which is the number one communication issue for most hearing impaired individuals. Second, low cost hearing aids are not designed for people who have severe hearing loss and poor word recognition. Finally, low cost or entry level aids are not equipped with adequate feedback cancellation systems, which results in unwanted squealing sounds.

Remember, Federal Blue Cross & Blue Shield insurance premiums are NOT FREE and neither are hearing aids!


We promise our patients the following:

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Dr. Jan Liles and Dr. Susan Sheehy are audiologists, business partners, and great friends. In this, the first of many installments, you’ll meet the AuD Couple.

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  • “Thank You, Thank You, Thank You!!!! In two visits you’ve brought my hearing levels close to perfect for me. Not exactly sure how, but the last session settings have me hearing the television at a near normal volume level without using the 4th ‘outdoor’ setting (which works perfectly as well). The fitting is comfortable, without any slippage of device or feedback. After nearly 4 years, I finally feel like the devices are worthwhile.”

  • “Dr. Jan Liles at Alabama Hearing Associates has demonstrated integrity, professional competence, patience, and a true interest in improving my ability to hear. She was candid from the beginning, acknowledging that I have a very difficult hearing loss and will never hear as I did before. She has gone the extra mile in attempting to improve my hearing, trying four different hearing aids over a period of several months, patiently listening to my observations about each one, and helping me to chose the hearing aid best suited for me. After the selection, she continues to work dilligently with me to make sure that I receive the maximum benefit from my hearing aids.”

  • “Progressive hearing loss has made it necessary for me to wear first one, now two hearing aids, since the mid-1980’s. During the past twenty years I have lived in various places from a small island 3,500 miles southwest of Hawaii, to New Mexico, to Colorado, and finally to Huntsville, Alabama. This has given me experience with a wide range of approaches to audiology. Dr. Susan Sheehy and Dr. Jan Liles are way ahead of others I’ve worked with. Their competence in and use of the fast-evolving hearing aid technology gives them a broad range of options to chose from. This competence backs up their determination to find the best hearing solution for each patient.”

  • “The audiologists at Alabama Hearing Associates are the most caring and helpful people I have had the privilege of knowing. From the very first day that I stepped into their office, their only concern was to help me. They wanted to be sure that the hearing aids I purchased were the right ones for me and that I would be happy with them. Unlike the previous company I purchased hearing aids from (which I can’t wear because they were not right for me), they did not try to sell me the most expensive aids. Their only concern was for me and my satisfaction with the hearing aids.”

  • “For the past 10 years I have had progressive hearing loss, and have worked with audiologists in Birmingham and Huntsville without success. Then Dr. Jan Liles came into my life and it all changed. She is knowledgeable, professional, caring, and compassionate. Dr. Liles immediately identified my needs and took time to make me a vital part of all decisions regarding the hearing aids that best suited my hearing loss. Dr. Liles has given me the ability to hear and understand what my grandchildren are saying and that is a very special gift! I am indebted to Dr. Liles and Dr. Sheehy for having the foresight to see the need in our community for their professional services.”

  • “I have worn hearing aids since I was nine years old. Until I met Jan and Susan at Alabama Hearing Associates, I had never dealt with such professional, caring, patient, and compassionate people. They have really helped me and I will be forever grateful to them!”

  • “I am extremely happy with the care I have received at Alabama Hearing Associates. I was impressed from the very beginning with the ability of Dr. Liles and Dr. Sheehy to be very professional and yet still relate to me on a personal level. I immediately felt comfortable and confident that I had chosen the right people to meet my hearing needs”