So many things have changed since the beginning of the COVID-19 pandemic – we have rolled with the punches and made the necessary adjustments to maintain the standard of care our patients have come to expect.

Some questions we are often asked are: What precautions are you taking to ensure patient safety? What can I expect when I call the office to make an appointment? What is the procedure once I arrive for my appointment?

Patient safety is our top priority. All staff and patients are asked screening questions prior to entering.

How Are We Keeping You Safe?

Patients must wear a mask, sanitize their hands, and have their temperature taken upon entrance.

After patients have been seen by our audiologists, all surfaces in that room and our lobby are thoroughly wiped down and sanitized.

Each office also has a UV/ozone sanitizing light used to make sure the next day’s patients enter a safe environment.

Having a clean office is just another way we are helping our patients during these trying times!

Although this past year has been difficult for many, we are happy that our office continues to grow!

Keeping You Safe

How Can I Make An Appointment?

You might have noticed that we have a new answering service – this allows us to direct your call more efficiently so that you can speak with someone promptly.

If you happen to get to our voicemail, don’t worry! It just means we are on the phone helping another patient, but we check our messages promptly, so leave us a message, and we’ll call you right back.

In addition to our regularly scheduled appointments, we have implemented scheduled drop-offs and pick-ups.

Scheduling these times allows us to keep proper distancing measures in effect for the patients coming in or out for appointments, as well as patients accessing our drop boxes.

What Happens When I Arrive For My Appointment?

When you arrive for your appointment, you’ll wait in your car and call the office so that the front desk staff can ask our COVID-19 screening questions.

Once we have asked the questions, you will then be asked to either continue waiting in your car or to come to the door if we are ready for you.

If you have paperwork that needs to be filled out, it will be brought to your car.

We hope that one day soon, masks will be a thing of the past – we miss seeing all of your smiling faces!

Until then, we will continue to keep the safety of our patients and staff a top priority, and we are so grateful for your support in this endeavor.

If you have any questions about our COVID protocols or making an appointment, please call us at 256-319-4327 or submit a contact request, and we will reach you at our earliest availability.

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Stephanie

Stephanie grew up in Birmingham, AL, and attended the University of South Alabama. She is now the friendly face that welcomes patients and ensures their check-in process is as smooth as possible. Her favorite thing about being part of the Alabama Hearing Associates team is that she loves working with a supportive and caring team that is determined to do their best to meet the needs of patients. Outside of the clinic, Stephanie enjoys hiking, walking and hanging out with friends!
    Basic Hearing Test

    A basic hearing test begins with an air conduction test. You will be seated in a soundproof booth and single-use, foam earphones will be inserted into your ear canals. The Audiologist will ask you to push a button or raise your hand when you barely hear a series of beeps (tones) presented at various frequencies (pitches) to obtain your air conduction thresholds.

    To determine whether your hearing loss is a conductive (mechanical) loss, sensorineural (permanent) loss or combination of the two, we perform a bone conduction test.  

    For this test, a head band is place on the bone behind one of the ears to obtain your bone conduction thresholds. This process provides a different form of sound transmission using vibration, which bypasses the eardrum and the middle ear bones and directly stimulates the auditory nerve. When you hear the beeps/tones, you will push a button or raise your hand.

    If bone conduction thresholds are better than air conduction thresholds (through the foam inserts), you have a conductive hearing loss. This suggests a problem with the mechanical structures (moving parts) of the ears.

    Conductive hearing loss is often a medically treatable condition for which we will provide you with a referral to an Ear, Nose and Throat (ENT) physician. However, if bone and air conduction thresholds match, it indicates a sensorineural hearing loss (permanent), and the treatment will likely involve hearing aids.

    ALL INCLUSIVE PLAN

    $6,790

    Comprehensive 5-Year treatment plan with premium technology

    If you want premium “out of this world” technology and the highest level of service and expert support, our All-Inclusive treatment plan is the right investment for you.

    The All-Inclusive treatment plan offers long-term value for your on-the-go lifestyle, providing everything you need to connect with family and friends for years to come.

    Includes:

    • Stellar hearing devices from top manufacturer (rechargeable option available)

    • Wireless accessory included at no charge

    • Comprehensive Annual Visit including hearing assessment, hearing device adjustment, and 19-Point preventative maintenance valutaion

    • Bi-annual hearing aid software update and reprogramming

    • Same day diagnosis and in-office repair during weekdays for devices dropped off before 3:00 p.m.

    • 5-Year full-service repair warranty

    • Unlimited remote hearing aid adjustments

    • 100% moisture removal by Redux and cleaning

    • Hearing aid supplies (stock receivers, batteries, domes and filters)

    • $1000 contribution towards purchase of upgraded technology within 48 months

    • 3-Year replacement warranty for loss or damage (no deductible)

    • Dedicated team of hearing care experts at your service

    • Unlimited teleaudiology appointments

    • Access to our “speed of light” repair specialists

    Schedule Appointment

    Choose Your Level of Technology

    A Comprehensive12-Step Functional Hearing Assessment

    If you struggle to understand conversations in social situations, restaurants, or other noisy environments, you do not need to schedule a basic hearing test. You certainly don’t need to schedule a “free” hearing screening or online hearing test.

    You need to schedule a “Connect 365” Functional Hearing Assessment at Alabama Hearing Associates!

    Hearing Technology with a Methodical Plan

    Our community understands better than most what can be achieved when you combine technology with human intelligence and persistence. It is much the same with hearing technology.

    The latest hearing aid technology is incredibly powerful, offering stellar sound quality and performance. Wireless connections allow phone calls, music and television to stream directly to your hearing aids for exceptional clarity.

    But hearing aids do not fit and program themselves! For best outcomes, you also need the human touch and expertise provided by our Doctors of Audiology.

    How do I know my new hearing aids are working properly?

    Without verifying that the hearing aid is working correctly from the start, all of the other steps in the hearing aid fitting process are useless. The most sensitive quality control measure is something called Electroacoustic Analysis. We complete EAA on every new set of hearing aids, before delivery of repaired devices, and on an annual basis.

    What Is Real-Ear Measurement?

    Real-ear measurement (REM) is how an audiologist knows that hearing aids are working the way they should in each patient’s ears.

    Ears are as unique as a fingerprint. Because of this, every ear will collect sounds differently.

    Even if I had two patients with the exact same hearing loss and hearing aids, there’s almost no chance the hearing aids would be programmed the same way.

    Orientation, Counseling, and Follow-up

    Dr. Cliff (the creator of the Best Practice Pro Network) said it best:

    “Having a detailed orientation can dramatically improve how much success you have with hearing treatment.  Counseling & Follow-up care can also ensure that you have success for years to come.  Regular visits to a hearing care provider who spends the time to discuss treatment related information and who will maintain your devices is extremely important.”

    During the orientation, your provider will give you the tools you need to be a successful hearing aid user. Everyone has different learning styles and we want to make sure whatever works best for you is what’s used. After the 75 day adjustment period, routine checkups are necessary to maintain the hearing aids and to ensure optimal hearing healthcare. 

    Real World Adjustments

    Your hearing loss didn't occur overnight, so it will take some time to adjust to the hearing aids. Your patience and persistence will be well worth it.

    Wireless Connections

    Most hearing aids automatically come with wireless streaming from smartphones and it has been a lifesaver for those that are working remotely and spending hours on teleconferences. As for other wireless accessories, the two most popular solutions are a small microphone used in less-than-ideal listening environments and a TV streamer that streams the TV’s sound directly into your ears—which can be a lifesaver when watching British TV shows or during football season. If your audiologist believes they would be beneficial for you, they will discuss your options and demonstrate the device in the office.

    Assessing Outcomes

    To ensure the most success with your hearing devices, we measure the benefits of amplification at the end of your adjustment period—some of the surveys and tests included in the “Connect 365” Functional Hearing Assessment will be repeated to evaluate progress, quality of life, and patient satisfaction with the hearing aids.