Hearing aids are built to be worn 10+ hours a day, 7 days a week, and in varying levels of humidity and heat, but routine maintenance is still necessary for continued hearing aid satisfaction.

It’s no different than getting your oil changed, tires balanced/rotated, and brakes checked every 4,000 miles.

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Our 19-Point Preventative Maintenance Plan includes:

• 30-minute office visit with a Doctor of Audiology
• Listening check of hearing aid to assess the clarity of sound and proper amplification
• Visual inspection of the device
• Otoscopic inspection of ears
• Shell or earmold disinfecting
• Battery contact cleaning
• 100% Moisture removal (Redux)
• Microphone debris suction
• Replacement of microphone covers or filters
• Receiver debris suction
• Vent cleaning
• Wax guard replacement
• Dome replacement (receiver-in-the-ear hearing aids only)
• Earmold tubing change (behind-the-ear hearing aids only)
• Earhook replacement (behind-the-ear hearing aids only)
• ANSI (American National Standards Institute) Electroacoustic Analysis of hearing aid performance to ensure it meets manufacturer’s specifications
• Electroacoustic analysis of directional microphone performance
• Hearing aid firmware update (when applicable)
• Datalogging review and reset

For our average patient, most of these things need to be done twice a year.

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For someone who may be particularly hard on their hearing aids or someone with custom devices, we may need to do most of these things quarterly.

It’s not uncommon for time to slip by or for someone to relocate and not realize how long it has been since their last maintenance visit.

However, when problems are left unchecked, what might have been a simple fix can evolve into a week’s long repair process.

If you would like to schedule a preventative maintenance appointment for your hearing aids, please call us at 256-319-4327.

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Dr. Sarah Kate Fisher

Dr. Sarah Kate Fisher was born and raised in Huntsville and received her bachelor’s from the University of Alabama and her doctorate from Auburn University.
    Basic Hearing Test

    A basic hearing test begins with an air conduction test. You will be seated in a soundproof booth and single-use, foam earphones will be inserted into your ear canals. The Audiologist will ask you to push a button or raise your hand when you barely hear a series of beeps (tones) presented at various frequencies (pitches) to obtain your air conduction thresholds.

    To determine whether your hearing loss is a conductive (mechanical) loss, sensorineural (permanent) loss or combination of the two, we perform a bone conduction test.  

    For this test, a head band is place on the bone behind one of the ears to obtain your bone conduction thresholds. This process provides a different form of sound transmission using vibration, which bypasses the eardrum and the middle ear bones and directly stimulates the auditory nerve. When you hear the beeps/tones, you will push a button or raise your hand.

    If bone conduction thresholds are better than air conduction thresholds (through the foam inserts), you have a conductive hearing loss. This suggests a problem with the mechanical structures (moving parts) of the ears.

    Conductive hearing loss is often a medically treatable condition for which we will provide you with a referral to an Ear, Nose and Throat (ENT) physician. However, if bone and air conduction thresholds match, it indicates a sensorineural hearing loss (permanent), and the treatment will likely involve hearing aids.



    Comprehensive 5-Year treatment plan with premium technology

    If you want premium “out of this world” technology and the highest level of service and expert support, our All-Inclusive treatment plan is the right investment for you.

    The All-Inclusive treatment plan offers long-term value for your on-the-go lifestyle, providing everything you need to connect with family and friends for years to come.


    • Stellar hearing devices from top manufacturer (rechargeable option available)

    • Wireless accessory included at no charge

    • Comprehensive Annual Visit including hearing assessment, hearing device adjustment, and 19-Point preventative maintenance valutaion

    • Bi-annual hearing aid software update and reprogramming

    • Same day diagnosis and in-office repair during weekdays for devices dropped off before 3:00 p.m.

    • 5-Year full-service repair warranty

    • Unlimited remote hearing aid adjustments

    • 100% moisture removal by Redux and cleaning

    • Hearing aid supplies (stock receivers, batteries, domes and filters)

    • $1000 contribution towards purchase of upgraded technology within 48 months

    • 3-Year replacement warranty for loss or damage (no deductible)

    • Dedicated team of hearing care experts at your service

    • Unlimited teleaudiology appointments

    • Access to our “speed of light” repair specialists