Back in April, when ‘Stay at Home’ orders were put in place across Alabama, many audiologists and hearing care professionals closed their doors, resulting in many people struggling to find the help or advice they needed.

At Alabama Hearing Associates, we are always looking for innovative ways to help patients and deliver award-winning care.

This has been achieved through ‘Teleaudiology.’

Both new and current patients have been able to have face-to-face appointments with our Doctors of Audiology via video call by using their Smart Phone, Tablet, or PC.

This allows them to stay safe, stay home, and continue to receive the care, support, and professional guidance they’ve come to expect from Alabama Hearing Associates.

Although we first introduced Teleaudiology to respond to the global pandemic, this service has proved essential for those who simply cannot make an in-office appointment due to work commitments or travel issues.

For this reason, Teleaudiology will remain a permanent service at Alabama Hearing Associates so that we can continue to cater to all that require our services, wherever that may be.

More recently, we are receiving calls from people concerned about their hearing and looking for advice or people who have purchased hearing devices elsewhere but need help.

Equally, the challenges posed by face masks have resulted in a wave of people contacting us with their newly discovered concerns.

That’s why we are proud to introduce ‘Ask The Audiologist Teleaudiology Appointments.’

These informative 15-minute appointments have been introduced to help those who need our professional advice and support during these difficult times.

Has the extended time at home caused you to question your hearing?

Maybe it has brought to light some communication challenges you didn’t notice before?

Are your loved ones moaning about the volume of the television or accusing you of not paying attention?

Are your hearing devices (that were purchased elsewhere) not working, and your current provider or store is not available to help?

The ideal first step should be to schedule a complimentary Teleaudiology appointment to speak to a highly-trusted Doctor of Audiology.

For more information and to schedule your appointment, please click here.

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Dr. Jan Liles

Dr. Liles earned her bachelor’s degree from the University of Montevallo and her master’s degree from the University of Alabama. From 1991 to 2001, she worked with two ENT medical practices and initiated one of the first newborn hearing screening programs in the state. In 2002, she was awarded a doctorate in audiology from the University of Florida. Dr. Liles and her longtime best friend, Dr. Sheehy, founded Alabama Hearing Associates in January 2002.
    Basic Hearing Test

    A basic hearing test begins with an air conduction test. You will be seated in a soundproof booth and single-use, foam earphones will be inserted into your ear canals. The Audiologist will ask you to push a button or raise your hand when you barely hear a series of beeps (tones) presented at various frequencies (pitches) to obtain your air conduction thresholds.

    To determine whether your hearing loss is a conductive (mechanical) loss, sensorineural (permanent) loss or combination of the two, we perform a bone conduction test.  

    For this test, a head band is place on the bone behind one of the ears to obtain your bone conduction thresholds. This process provides a different form of sound transmission using vibration, which bypasses the eardrum and the middle ear bones and directly stimulates the auditory nerve. When you hear the beeps/tones, you will push a button or raise your hand.

    If bone conduction thresholds are better than air conduction thresholds (through the foam inserts), you have a conductive hearing loss. This suggests a problem with the mechanical structures (moving parts) of the ears.

    Conductive hearing loss is often a medically treatable condition for which we will provide you with a referral to an Ear, Nose and Throat (ENT) physician. However, if bone and air conduction thresholds match, it indicates a sensorineural hearing loss (permanent), and the treatment will likely involve hearing aids.



    Comprehensive 5-Year treatment plan with premium technology

    If you want premium “out of this world” technology and the highest level of service and expert support, our All-Inclusive treatment plan is the right investment for you.

    The All-Inclusive treatment plan offers long-term value for your on-the-go lifestyle, providing everything you need to connect with family and friends for years to come.


    • Stellar hearing devices from top manufacturer (rechargeable option available)

    • Wireless accessory included at no charge

    • Comprehensive Annual Visit including hearing assessment, hearing device adjustment, and 19-Point preventative maintenance valutaion

    • Bi-annual hearing aid software update and reprogramming

    • Same day diagnosis and in-office repair during weekdays for devices dropped off before 3:00 p.m.

    • 5-Year full-service repair warranty

    • Unlimited remote hearing aid adjustments

    • 100% moisture removal by Redux and cleaning

    • Hearing aid supplies (stock receivers, batteries, domes and filters)

    • $1000 contribution towards purchase of upgraded technology within 48 months

    • 3-Year replacement warranty for loss or damage (no deductible)

    • Dedicated team of hearing care experts at your service

    • Unlimited teleaudiology appointments

    • Access to our “speed of light” repair specialists