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Hearing Technology with a Methodical Plan

Our community understands better than most what can be achieved when you combine technology with human intelligence and persistence. It is much the same with hearing technology.

In the past, your grandparents may have worn large clunky hearing devices. The good news is that today’s technology is small, discreet and in some cases, practically invisible.

The latest technology is incredibly powerful, offering stellar sound quality and performance. Wireless connections allow phone calls, music and television to stream directly to your hearing aids for exceptional clarity.

Your journey to better hearing is like the Space Race in the 1960’s. It took more than a rocket to put a man on the moon. Apollo 11 required the knowledge and commitment of NASA scientists and engineers.

In order to successfully achieve the objective of better hearing, you also need the human touch and expertise provided by our Doctors of Audiology.

Our industry leading Audiologists, Dr. Jan and Dr. Susan, have developed a “Patient Journey” which outlines our methodical, evidence-based approach to healthy hearing. Our treatment plans allow our patients to hear better and continue bringing their unique contributions to the world, their communities and their families.

 

Request a Callback

Have a question or want some professional guidance? Then complete this form and a member of our team will call you for a friendly, no-obligation conversation.

All Inclusive

If you want to invest in stellar hearing health, including the best technology and worry-free service, our All-Inclusive treatment plan is the right choice. The All-Inclusive treatment plan offers long-term value for your on-the-go lifestyle, providing everything you need to hear family and friends for years to come. 

  • Best-in-class hearing technology from leading manufacturers
  • 4-Year scheduled service plan
  • 4-Year repair warranty (4th year self-insured by practice)
  • 3-Year manufacturer Loss & Damage warranty
  • Unlimited remote adjustments
  • Premium wireless accessory
  • Rechargeable upgrade at no charge
  • Enrolment in Auditory Brain Training Program as needed
  • Minimum Guaranteed Future Value Certificate
All inclusive package
Signature package

Signature

The Signature treatment plan offers superior hearing health, including high quality technology and top-notch service. Our Signature support will help you to fully engage with the world around you today and well beyond.

  • First-rate hearing technology from leading manufacturers
  • 3-Year scheduled service plan
  • 3-Year manufacturer repair warranty
  • 3-Year manufacturer Loss & Damage warranty
  • Limited Remote Adjustments
  • Option to upgrade to rechargeable
  • Enrolment in Auditory Brain Training Program as needed

    Standard

    For quality hearing technology at an affordable price, our Standard treatment plan delivers the exceptional service and support our audiologists are known for. The Standard plan is a popular option for the price-conscious consumer.

    • Choice hearing technology from leading manufacturers
    • 2-Year scheduled service plan
    • 3-Year manufacturer repair warranty
    • 3-Year manufacturer Loss & Damage warranty

    Option to upgrade to rechargeable

    Standard package
    Essential package

    Essential

    If you are looking for economical hearing technology and support, our Essential treatment plan is a great choice to launch you on the journey to better hearing.

     

    • Quality device from leading manufacturers
    • 1-Year scheduled service plan
    • 3-Year manufacturer repair warranty
    • 3-Year manufacturer Loss & Damage warranty

    The Different Styles of Hearing Aids

    Invisible-In-Canal (IIC)
    Invisible-In-Canal (IIC) – Tiny & Often Invisible

    If you have mild to moderate hearing loss, then IIC hearing aids are custom-fitted and come in a choice of colors. IICs are unique as they’re inserted deep into the ear canal, so depending on your ear shape, they’re often invisible when worn. This is a huge advantage for the style-conscious wearer.

    Completely-In-The-Canal (CIC)
    Completely-In-The-Canal (CIC) – Mostly Invisible

    Unlike the IICs, these aids are comfortably inserted and extracted from your ear, with the small “handle” peeping out the side. They are custom-made and mostly invisible, as well as coming in a range of colors to match the skin tone of your inner ear. They’re the perfect choice if you have mild to moderate hearing loss.

    In-The-Canal (ITC)
    In-The-Canal (ITC)

    ITC hearing aids feature a custom-fit, skin-matching colors, and can be inserted and extracted with ease. Made to look as if they are a part of your natural ear, these aids are the perfect choice if your hearing is diminishing at a steady pace. Suitable for mild to mildly severe hearing losses.

    In-The-Ear (ITE)
    In-The-Ear (ITE)

    ITE hearing aids feature a custom-fit, skin-matching colors, and can be inserted and extracted with ease. Made to look as if they are a part of your natural ear, these aids are the perfect choice if your hearing is diminishing at a steady pace. Suitable for mild to mildly severe hearing losses.

    Behind-The-Ear (BTE)
    Behind-The-Ear (BTE)

    When you think “hearing aid” – the chances are you’re thinking of the BTE design. Usually worn by moderate to severe hearing loss patients, the technology is housed in the casing of these hearing aids, ensuring they rest comfortably behind the ear while the clear plastic acoustical tube sends the amplified sounds into a customized earmold that’s fitted inside the canal. Available in many different colors, they come with easy to use buttons and are highly discreet.

    Receiver-In-The-Canal (RIC)
    Receiver-In-The-Canal (RIC)

    Barely visible when worn, the RIC style is an instrument in which the receiver, or speaker, is inside the ear canal. Thin electrical wires are used instead of a plastic acoustical tube, reducing distortion. RIC hearing aids provide a comfortable, open fit and are perfect for mild to moderate hearing loss.

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    Request a Callback

    It is often the small things that hold us back from making a decision. That’s why we are on hand to help.

    Simply complete the Callback form to request a friendly, no-obligation conversation with one of our helpful team members.

    Basic Hearing Test

    A basic hearing test begins with an air conduction test. You will be seated in a soundproof booth and single-use, foam earphones will be inserted into your ear canals. The Audiologist will ask you to push a button or raise your hand when you barely hear a series of beeps (tones) presented at various frequencies (pitches) to obtain your air conduction thresholds.

    To determine whether your hearing loss is a conductive (mechanical) loss, sensorineural (permanent) loss or combination of the two, we perform a bone conduction test.  

    For this test, a head band is place on the bone behind one of the ears to obtain your bone conduction thresholds. This process provides a different form of sound transmission using vibration, which bypasses the eardrum and the middle ear bones and directly stimulates the auditory nerve. When you hear the beeps/tones, you will push a button or raise your hand.

    If bone conduction thresholds are better than air conduction thresholds (through the foam inserts), you have a conductive hearing loss. This suggests a problem with the mechanical structures (moving parts) of the ears.

    Conductive hearing loss is often a medically treatable condition for which we will provide you with a referral to an Ear, Nose and Throat (ENT) physician. However, if bone and air conduction thresholds match, it indicates a sensorineural hearing loss (permanent), and the treatment will likely involve hearing aids.