The Story Behind Hearing The Call Rocket City

In January 2020, Alabama Hearing Associates joined Entheos Audiology Cooperative, a group of audiologists around the country who provide high-quality hearing healthcare to those in need, both locally and globally.

For several years, we have partnered with CASA of Madison County to provide hearing aids to low-income elderly patients, but with the help of Entheos and its non-profit fundraising arm, Hearing the Call, we are now able to extend our reach to all income-eligible adults in the Huntsville, AL area.

Hearing the Call Rocket City is the only non-profit project in North Alabama bridging the gap between quality hearing healthcare and those in need.



The Need 

Hearing loss is the third most common chronic physical condition in the United States.

An astounding 1 in 5 Americans has hearing loss to an extent that interferes with communication.

Hearing loss is an invisible condition that often goes unrecognized, untreated, and underfunded by state and federal programs.

Most insurance carriers (including Medicare) do not cover the cost of hearing aids or the necessary programming and follow-up care by audiologists. Hearing aids typically cost $3000-$6000 per pair, which makes access to care difficult for low-income individuals.

Untreated hearing loss creates a barrier to effective communication and is closely tied to changes in cognition, depression, cardiovascular function, diabetes, balance, falls, and more. Connecting with others every day is critical for long-term health! We believe that no one should be prevented from full participation in life due to untreated hearing loss.

Hearing The Call Rocket City Aims to serve the local community by making hearing care more accessible to everyone.

Our Promise 

We are not a free clinic. We operate on a reduced fee schedule to make hearing healthcare affordable for individuals and families with incomes up to 250% of the federal poverty level. Qualified participants will show proof of financial need, pay a small fee for their brand new hearing devices, and give back volunteer hours in our community as a way to say “Thank You” to local businesses, families, and friends who are donating for their care.

Through our non-profit project, Hearing the Call Rocket City, we will provide audiological testing, hearing aids, and ongoing hearing support to income-eligible individuals in our community. We will also provide hearing healthcare globally to those in need.

Our Services 

  • Reduced fee, sliding scale hearing clinic for families with incomes up to 250% federal poverty level
  • Hearing Aid Donation Program collects used hearing aids for use on missions, non-profit work, repairs, or credit towards better technology.
  • Loaner Hearing Aid Program for cancer and hospice patients
  • International hearing missions

How You Can Help 

There are two excellent ways you can help. The first is monetary donation through our Hearing the Call website. The second option is donating your used hearing aids. The best way to do this is to give us a call first at 256-319-4327; both of our clinical locations are collection sites for hearing aid donations.

Your donation will go to Hearing the Call, a 501(c)(3) organization, and will be restricted to our Hearing the Call Rocket City project.

Each donation, no matter the size, will help to get us one step closer to providing access to quality and affordable hearing healthcare to those who would otherwise go without.

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Dr. Jan Liles

Dr. Liles earned her bachelor’s degree from the University of Montevallo and her master’s degree from the University of Alabama. From 1991 to 2001, she worked with two ENT medical practices and initiated one of the first newborn hearing screening programs in the state. In 2002, she was awarded a doctorate in audiology from the University of Florida. Dr. Liles and her longtime best friend, Dr. Sheehy, founded Alabama Hearing Associates in January 2002.