It’s the New Year and time for a new Covid 19 update from Alabama Hearing Associates. Over the past year, we’ve lost patients, friends and family members to Covid. Like millions of others around the world, we’ve struggled to keep our families, our staff and our patients safe. In spite of lost business, we were not forced to lay off staff and we are hopeful that 2021 will be a better year! We are excited about the possibility of widespread vaccinations, but for now we will continue to wear masks and require our patients to wear masks as well. We appreciate our patients for their continued cooperation. Here’s a review of our safety protocols.

What you can expect from us:

  • Our staff will be wearing masks, face shields, or both
  • Each morning before work, every staff member will have their temperature checked and will be screened for symptoms
  • Appointment times will be staggered to ensure that patients are not in the hallway or checking out at the same time
  • We are lengthening each appointment by 15-30 minutes to allow for disinfecting each room using an antibacterial/antiviral cleaner and a UVC light
  • Each office has an air purifier with a HEPA filter and UVC light
  • Providers will wash hands between patients and use hand sanitizer before any procedures
  • Providers will be wearing scrubs to ensure we can use high heat to disinfect our clothes
  • Our office doors will be locked to ensure only designated people can enter the office at any given time
  • We have provided drop boxes for patients outside our front doors to limit contact for hearing aid repairs and pickups
  • We are providing an option of tele-audiology appointments for our patients who are unable to come into the office
  • To limit the number of employees in the office, some of our staff will continue to work from home or stagger working hours

What we expect from you:

  • All patients are required to wear a face mask before entering the building
  • Unless specifically requested, all friends and family must wait in the car during your appointment
  • Call us upon arrival for instructions on entering the office
  • You will be asked to use hand sanitizer upon entering the office
  • If you have a question or concern, call us right away so that we can schedule a hearing aid drop-off or schedule an appointment with the audiologist

If you have any questions then please call our friendly team at (256) 319-4327, we are here for you.

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Dr. Jan Liles

Dr. Liles earned her bachelor’s degree from the University of Montevallo and her master’s degree from the University of Alabama. From 1991 to 2001, she worked with two ENT medical practices and initiated one of the first newborn hearing screening programs in the state. In 2002, she was awarded a doctorate in audiology from the University of Florida. Dr. Liles and her longtime best friend, Dr. Sheehy, founded Alabama Hearing Associates in January 2002.