As you may know, Governor Ivey enacted a closure of nonessential business from March 27 through April 17. Our President has already urged Americans to continue distancing themselves 6 ft from others through April 30, and our doctors believe this will likely be extended.
At Alabama Hearing Associates, this means we are closed for business as usual, but we are still available to help in several ways.
To alleviate exposure to our patients and our staff, we have consolidated all business to the Madison office for now. Even if you typically see us in Huntsville, we can still help you from Madison. 8075 Madison Blvd. Suite 108, Madison, 35758.
Here are some of the ways we can help you in the weeks ahead:
1. Your ‘Hearing Health Hotline’ (256) 319-4327
If anyone within our community is having a problem with their hearing aids, our ‘Hearing Health Hotline’ is open from 9am-5pm, Monday through Friday.
2. Scheduled Drop-Off Service
Having problems with your hearing aid? Call to schedule a time to drop off the aid in the box in front of the office.
When you arrive, give us a call, and we will get the aid while you wait in your car. We will diagnose the problem and repair, sanitize the aid and return to the box for you to retrieve.
3. Supplies Delivered to You
If you need batteries, filters, or any other supplies, we will mail them to you. We are unable to mail hearing aids.
4. Telehealth Services
If you need help, our team can schedule a remote telehealth appointment, allowing us to support and care for you from the safety of your own home.
If you have an upcoming appointment with us, please do not worry about canceling. Our friendly staff will be calling to check on you and reschedule your visit as soon as possible.
This situation is fluid, and we will continue to do the best thing to help our patients and our community.
This is a scary time for our families and our business, but we are committed to helping our community heal from this pandemic. We do not in any way want to become a vector and source of spread. Please do your part and continue social distance 6 feet or more from those outside your household and STAY HOME!
Your overall health, not just your hearing health, is our priority. Please know that we are here for you at Alabama Hearing Associates! Warm Regards, Dr. Jan and Dr. Susan
Dr. Susan Sheehy & Dr. Jan Liles