What you can expect from us:
- Our staff will be wearing masks, face shields, or both
- Each morning before work, every staff member will have their temperature checked and will be screened for symptoms
- Appointment times will be staggered to ensure that patients are not in the hallway or checking out at the same time
- We are lengthening each appointment by 15-30 minutes to allow for disinfecting each room using an antibacterial/antiviral cleaner and a UVC light
- Each office has an air purifier with a HEPA filter and UVC light
- Providers will wash hands between patients and use hand sanitizer before any procedures
- Providers will be wearing scrubs to ensure we can use high heat to disinfect our clothes
- Our office doors will be locked to ensure only designated people can enter the office at any given time
- We have provided drop boxes for patients outside our front doors to limit contact for hearing aid repairs and pickups
- We are providing an option of tele-audiology appointments for our patients who are unable to come into the office
- To limit the number of employees in the office, some of our staff will continue to work from home or stagger working hours
What we expect from you:
- All patients are required to wear a face mask before entering the building
- Unless specifically requested, all friends and family must wait in the car during your appointment
- Call us upon arrival for instructions on entering the office
- You will be asked to use hand sanitizer upon entering the office
- If you have a question or concern, call us right away so that we can schedule a hearing aid drop-off or schedule an appointment with the audiologist